Why do I not get any notifications?

If you’re not receiving notifications from the runstreakr app on your iPhone, here are several steps you can take to troubleshoot the issue:

  1. Check In-App Notification Settings:
  • Open the runstreakr app and tap on Settings.
  • Ensure the toggles for Done for Today, Today's Thought, First Reminder, and Second Reminder are switched on (the toggle will appear green).
  • Verify that the times set for First Reminder and Second Reminder are correct.
  1. Verify iPhone’s Notification Settings:
  • Go to the main Settings app on your iPhone.
  • Scroll to Notifications and find runstreakr in the list.
  • Tap on it and make sure Allow Notifications is on.
  • Customize your notification preferences for alerts, sounds, and badges as needed.
  1. Examine Focus Mode Settings:
  • Within Settings, go to Focus.
  • Check each Focus mode to ensure runstreakr is listed under Allowed Notifications.
  1. Ensure a Stable Network Connection:
  • Notifications may not be delivered if there’s a problem with your internet connection.
  • Check that you’re connected to Wi-Fi or that cellular data is active.
  1. Background App Refresh:
  • Navigate to Settings > General > Background App Refresh.
  • Make sure it is turned on for runstreakr to allow notifications to come through.
  1. Restart Your iPhone:
  • Sometimes a simple restart can resolve notification issues.
  • Turn off your iPhone and then turn it back on.
  1. Update the App and iOS:
  • Ensure that you have the latest version of the runstreakr app installed.
  • Also, update your iPhone to the latest version of iOS if you haven’t already.
  1. Contact Support:
  • If notifications still aren’t working, please contact support.

By following these steps, you should be able to resolve most issues related to not receiving notifications from the runstreakr app on your iPhone.


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